DESIGN AND IMPLEMENTATION OF LEAN CONTINUOUS IMPROVEMENT
TSD provides lean-continuous process improvement services across a wide range of industries throughout the world using only the most highly qualified consultants.
TEAMWORK AND EXPERIENCE
Partnering with you to train and certify your in-house corps of experts to continue the journey to a lean organization.
WORKING ACROSS THE ORGANIZATION TO SUSTAIN CHANGE
We engage, train and mentor leadership for their demanding and critical role in sustainable change while never losing sight of the value adding operators and their crucial role in Kaizen (“change for the better”).
This model provides context for your implementation projects, whether large or small. It helps to insure that our results are sustainable and leaves you with a larger vision and direction to continuous process improvement, even after our role has ended.
We begin with an assessment, mapping current and future states. We follow this with a charter and plan, which are critical documents drafted jointly by TSD and you, outlining:
Your vision and goals
Deadlines and criteria for acceptable performance
Your limitations on risk placed upon TSD and the degree of risk the organization will accept in implementing change
Roles and responsibilities of TSD and your organization
Next, we progress to varying “learning cycles,” of training, implementation tasks, metrics monitoring, mentoring and coaching, and alignment reviews. Their order and emphasis is governed by both our initial assessment and your expectations as defined in the charter and detailed in the plan.
Engagement – We engage and involve all those in the value chain, from policy-setting leaders to value-producing workers.
Sustainability – We help you achieve lasting change in a systems-based context, not just win periodic and isolated efficiencies.
Self-sufficiency – We provide you the knowledge and the tools to implement continuing improvements, and the mechanisms to sustain them long after we are gone.
Culture Change – We focus on developing a true problem-exposing and problem-solving culture. When problems are elevated to and embraced by leadership, free of stigma and blame, then the transition to lean is complete.
In 1996, John Allen, the founder of TSD, realized that he had learned a great deal at Toyota by studying and applying their production system. He also realized that these skills were needed in American industry and could be taught to those motivated to learn and improve. So, he built a company to do it.
TSD is a Veteran Owned Small Business
Total Systems Development is proud to be owned by, employ, and support Veterans.