• DESIGN AND IMPLEMENTATION OF LEAN CONTINUOUS IMPROVEMENT

    TSD provides lean-continuous process improvement services
    across a wide range of industries throughout the world
    using only the most highly qualified consultants.

  • TEAMWORK AND EXPERIENCE

    Partnering with you to train and certify your in-house corps of experts
    to continue the journey to a lean organization.

  • WORKING ACROSS THE ORGANIZATION TO SUSTAIN CHANGE

    We engage, train and mentor leadership
    for their demanding and critical role in sustainable change
    while never losing sight of the value adding operators
    and their crucial role in Kaizen (“change for the better”).

Your expert partners in sustainable continuous process improvement.
On-Site or On-Demand. Your call.

What makes us distinct?

  • Unique approach that includes a systems-wide perspective, a true partnership with you in building better processes, and an emphasis on sustainability by developing your in-house corps of lean experts
  • Focus on your business goals
  • Demonstrated and practical path to culture change 
  • We engage, train and mentor leadership for their demanding and critical role in sustainable change
  • Highly qualified experts with years of experience successfully implementing improvements from the boardroom to the shop floor

What do we provide?

  • Visual representation and analysis of an organization’s current processes
  • Planning and systems design for strategic change
  • Training, on demand and customized for all organizational levels
  • Certification programs, introductory through expert
  • Expert, hands-on implementation for tactical and strategic programs
  • Alignment, culture change and policy deployment management
  • Coaching and mentoring to all levels of leadership

What do you get?

  • When you engage TSD, you receive verifiable value
  • Enhanced critical thinking skill set – challenge to the status quo
  • Meaningful improvements with quality outcomes on time and within budget
  • More value for your allocated budget with quantifiable savings
  • System of self-generating, sustainable and standardized change
  • Trained and functioning internal experts to carry on the created standards

What have we achieved?

Our results speak for themselves. Our global work with customers like Nike (12 plants), Ford (163 plants), Terex (8 plants), Valmet (6 plants), and others has produced results like these:

  • $100’s of millions of dollars in savings
  • Customized and sustainable continuous process improvement systems
  • Virtual and brick and mortar “lean universities” with training and certification programs
  • The Shingo Prize for Excellence

How we work with you to achieve your goals

TSD delivers a characteristic and distinctive approach to continuous process improvement.

  • We engage the workforce on all organizational levels.
  • We align your strategy and leadership to lean, and we align the rest of your organization to your business goals.
  • We build disciplined habitual behaviors, so requirements and expectations become instinct.
  • We teach a whole systems perspective to lean: a five-phased approach that incorporates the entire value stream.
  • We work to a plan, balancing “quick wins” – immediate opportunities for real returns – with long-term goals.
  • We balance the drive to build a lean culture with the need for a valued return on investment.
  • We conduct regular and frequent progress and performance reviews to ensure projects are on time and on track.
  • We train leadership and workforce personnel to develop the problem solving and critical thinking skills characteristic of an efficient lean system.

The TSD Way

The best way we know how to create lasting process improvements

IMPLEMENTATION MODEL

A hallmark of TSD’s lean services is our systems-wide perspective, and nowhere is this more evident than in our5 Phased Lean Implementation
implementations.  This means we are alert to:
  • Consequences of change as reflected in your system – its entire value stream
  • Guideposts to change as reflected in the 5-Phase Implementation Model
This model provides context for your implementation projects, whether large or small.  It helps to insure that our results are sustainable and leaves you with a larger vision and direction to continuous process improvement, even after our role has ended.

IMPLEMENTATION PROCESS

We begin with an assessment, mapping current and future states.  We follow this with a charter and plan, which are critical documents drafted jointly by TSD and you, outlining:Lean Implementation Process
  • Your vision and goals
  • Project’s boundaries
  • Deliverables
  • Deadlines and criteria for acceptable performance
  • Your limitations on risk placed upon TSD and the degree of risk the organization will accept in implementing change
  • Roles and responsibilities of TSD and your organization
Next, we progress to varying “learning cycles,” of training, implementation tasks, metrics monitoring, mentoring and coaching, and alignment reviews.  Their order and emphasis is governed by both our initial assessment and your expectations as defined in the charter and detailed in the plan.

IMPLEMENTATION FEATURES

Every TSD implementation is characterized by:

  • Engagement – We engage and involve all those in the value chain, from policy-setting leaders to value-producing workers.
  • Sustainability – We help you achieve lasting change in a systems-based context, not just win periodic and isolated efficiencies.
  • Self-sufficiency – We provide you the knowledge and the tools to implement continuing improvements, and the mechanisms to sustain them long after we are gone.
  • Culture Change – We focus on developing a true problem-exposing and problem-solving culture. When problems are elevated to and embraced by leadership, free of stigma and blame, then the transition to lean is complete.

Let TSD Help You. Tell Us How