“Transformation” is something more than just solving a single problem or pursuing an isolated efficiency. It signals a comprehensive effort to move an organization’s operating systems and processes from traditional and reactive to lean and anticipatory.

If this is where you are, or where you want to be, then we believe TSD’s Rule of Fives ™ provides the results you seek.

Our transformation strategy includes:

TSD’s transformation strategy includes the integration of
The 5-Phase System, guided by
The 5 Principles of Lean-CPI, and sustained with
The 5 Keys to Lean-CPI Success.

Contact us, by phone or email, if you would like to know more about how TSD integrates this System, Principles and Keys into our distinctive systems approach to transformation, and how this approach can bring your effort to new levels of achievement.


Take a systems perspective: your organization is a single system from the first order or request for service to your receipt of payment, and a lean-CPI effort to improve yields maximum results when implemented as part of the Toyota-based 5-Phase System.

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The 5-Phase System is most effective when implemented with the following guidelines.

You define value.

  • Your needs are paramount, defining what is “value-added.”
  • Waste is non value-added, anything adding cost but not value

You establish the “pull” for the production schedule.

  • The rate of production equals the rate of your customer’s consumption.
  • You make or perform what is needed, when and in the amount needed, and so “leveled.”

Your people are involved and empowered.

  • An organization should have only those people adding value, and those supporting the value-adders.
  • The best ideas come from those closest to the work.
  • The more people know about goals, objectives and performance, the better the organization’s performance.
  • People want to be treated like adults and do a good job.
  • Implementing lean-CPI should eliminate waste, not jobs.

Your focus is eliminating waste in the value stream.

  • The tools of lean are used to find, minimize and eliminate waste.
  • Eliminating waste strengthens the system.

Total System Cost (TSC) is the ultimate measure and driver of performance.

  • The lowest TSC is achieved only if quality and safety are maximized and response time is minimized.
  • The focus is on total system cost, rather than optimizing the system components.



The 5 Principles best insure sustained improvement over the course of the transformation and beyond, when your actions are guided by the 5 Keys.

Standards – Achievement is anchored in standardized processes (standard work), which leads to high morale and a sense of pride in the quality of the product or service.

Flexibility – The organization’s system must be capable of reacting to any deviation from the standards.

Support – Leadership on all levels must provide encouragement and support for the principles and methods of lean-CPI.

The Long View – Decision-making must be based upon the best long-term thinking.

Metrics – Reductions in Total System Cost, and the lean metrics that contribute to that systems-based measurement, are the guideposts to continuous improvement.